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At every Customer's side

The vision of creating a user-oriented product leads to us actively monitoring all queries and requests.

Request information

Features

Questions and information about generic system features.
Can I check past vehicle movements?
Can I check the stop history?
How long will my data be kept in the Cloud?
How does the device behave if it detects a GPS jammer?
What types of events can the system recognise?
What types of notifications can I receive?

Purchase

Details and information on the purchase or renewal process.
             
Where can I buy the Runic.io GPS tracker?
Is the service renewed automatically?
How can I renew the Runic.io service?
How can I try a demo of the service?
Which payment methods are accepted?
Which credit cards are accepted?
Can I collect the product directly from Runic.io?
What are the average shipping times for the device?

Installation

How to install the GPS tracker properly.
How is the Runic.io GPS tracker connected?
Who can install the Runic.io GPS tracker?
Do I need to configure the GPS tracker?
Can Runic.io be installed on an electric bike?
Where is the Runic.io device normally positioned?
Can the tracker be installed on a boat?
Is the Runic.io GPS also compatible with scooters?
Where is the device installed on a scooter?
How is the device powered?
How do I associate the Runic.io GPS with my account?

General information

A collection of questions and generic information not found in the other sections.
Is there an app for Runic.io?
What if I want to disable the service?
How can I request technical support?
Request information